Community @ In Good Hands

88-89 Frankwell, Shrewsbury SY3 8JR, United Kingdom
+44 1743 537098
$$$ Cafe , Takeout restaurant
(45 Reviews)
Price Range £1–20

Welcome to Community @ In Good Hands, a gem nestled in the heart of Shrewsbury at 88-89 Frankwell. This delightful café is more than just a place to grab a coffee; it's a vibrant hub that fosters community spirit through a warm and inviting atmosphere.

Upon entering, you'll be greeted by a cozy, quirky space filled with local art, books, and games that encourage you to linger a little longer. The buzz of conversation and the calming presence of live music create an ambiance perfect for relaxing or catching up with friends. Reviewers rave about the friendly staff—you can expect a warm smile and a welcoming atmosphere whether you’re here for the first time or the hundredth.

While you might come for the coffee, it's the homemade cakes that'll leave you wanting more. Comments from guests like Mark Collins highlight the "delicious looking homemade cakes" that tempt patrons at every turn. Although he didn't indulge during his visit, the visual appeal is a testament to the care and creativity infused into every bite. Coffee enthusiasts will appreciate the range of options available, including unique drinks like Bailey’s coffee, loved by Steve Wilcox, which has just the right amount of indulgence.

The café hosts special events, such as charity music nights, which bring the community together for a cause, as noted by patrons like Nigel McDonald. The entertainment is fresh and local, making every visit feel unique, and Peter Andrews shares that the atmosphere on live music evenings is particularly electric. There's something for everyone here, whether you're seeking a quick coffee or a leisurely afternoon with a book and a slice of cake.

The café also offers a connection to the community through its partnerships with local artists and charities, ensuring that every visit feels meaningful. Trev, an ambulance man, mentions that he’s been back numerous times, underscoring how the café fosters a sense of belonging. With evenings featuring intimate performances and opportunities for local talents, you're sure to discover something new with each visit.

Unique offerings include a selection of games, books, and even a massage therapist—a feature that adds to the holistic experience of relaxation and community well-being. Kieran “KJ” Joglekar highlights the relaxed atmosphere, making it an ideal spot for unwinding after a long day.

Community @ In Good Hands is more than just a café; it's a heartwarming space where every guest is treated like family, and new connections are made over great coffee and shared experiences. If you're looking for warmth, creativity, and a taste of something special, this is your go-to spot in Shrewsbury. Don't forget to prepare cash as they don't take cards; however, there's an ATM conveniently located just across the street. So why not stop by and see for yourself? You won't be disappointed!

Service options
Dine-in
Delivery
Highlights
Great coffee
Popular for
Lunch
Solo dining
Good for working on laptop
Accessibility
Wheelchair-accessible seating
Offerings
Alcohol
Beer
Coffee
Quick bite
Wine
Dining options
Brunch
Lunch
Amenities
Toilet
Atmosphere
Casual
Crowd
Groups
Payments
Credit cards
Openings Hours

Monday

10:00 AM - 04:00 PM

Tuesday

10:00 AM - 04:00 PM

Wednesday

10:00 AM - 04:00 PM

Thursday

Closed

Friday

10:00 AM - 11:00 PM

Saturday

07:00 PM - 11:00 PM

Sunday

Closed

45 Reviews
Mark Collins

21 Jul 2025

Superb, 1st time in there for me. Was a free music event with a collection for charity for special needs events which they host at the venue. Great community cafe, we need more places like this, lifeblood of our community. I didnt eat but could see there were delicious looking home made cakes, looked a bit yummy.

Peter Andrews

20 Jul 2025

Great atmosphere here. Great coffee and cakes and live music on selected evenings. Recommended.

Nigel McDonald

10 Jul 2025

Great venue for intimate live music. Quirky, original, welcoming. Sells beer and wine too. It's where stuff is definitely happening; different stuff, out there stuff, unexpected, surprising and unpretentious stuff.

Timbos Smith

27 Jun 2025

A delightful place to rest weary feet and have a coffee or fruit tea or a snack. Perhaps listen to performers on open make nights. Sometimes booked artists. Cosy place

Nadine Jenkins

25 Jun 2025

Fab service, fab staff and fab place and experience at this fantastic Community Cafe. Had such a warm and friendly welcome! Well worth visiting:)I'm looking forward to going back !:)

Trevor Lee

25 Jun 2025

Great friendly place. Been in twice now, will call again soon. Trevor, Ambulance man.

Kieran “KJ” Joglekar

14 Jun 2025

Nice café, relaxed and friendly atmosphere. Lots of books and games available to pass the time. Doesn't take cards but you can get cash from the post office across the road. Also home to massage therapist.

steve wilcox

11 Jun 2025

Went to listen to Nic Evans; brilliant Cafe has a really nice feel to it and the menu some interesting dishes which we must go back and try My wife really enjoyed her Bailey's coffee

Join the Community @ In Good Hands Newsletter

Get the latest updates on seasonal pastries, special events, and local highlights directly in your inbox.